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Showing posts from December, 2017

Interpersonal exchanges are a vault--the key

 to which is held by the best communicators. Those who understand that good communication is a fine art are constantly refining their artistic skills. In particular, they have mastered both the broad brush strokes and the more narrow lines produced by regular fine-line brushes. A few people even know how to employ the metaphoric air brush. GIVING FEEDBACK Here is yet another metaphor for you to consider when it comes to feedback: It is the gift that allows another person to keep on growing. Here are tips for delivering feedback--whether you want to make suggestions to a family member, co-worker, or friend. --Have an objective for the exchange. --Prepare in advance, whenever possible, in order to meet that objective. --Determine the right message, the right time, the right place. --Skip inappropriate humor, sarcasm, or belittling comments. --Establish a comfortable atmosphere. --Get to the point as quickly as you can. --Deliver critical information as quickly as possible. ...